Sow gentle dreams in a tired life
Always leave yourself a place of freedom

Hello,Dear
Welcome to "AXHOME STORE"

1.About Customization
If you need to customize the size, please send the size and the country you need to the online customer service, 
and we will calculate the best price for you.
 
2. About The Size Error Range
Please allow 1-3cm error due to manual measurement,
Please make sure you don't mind before placing the order.

3. About Creases
Due to restrictions on package shipping in some countries, we have to fold the carpet for shipping. 
When you receive the carpet, there may be some creases. After a period of normal use,the creases will gradually disappear
If you find creases when you receive the carpet, here are quick ways to remove the creases for your reference: 
(1)Use an iron to eliminate the creases 
(2)Put heavy objects on each corner and it will flatten out quickly 
(3)Spray the entire carpet with water and leave it for a while
Thank you very much for your understanding,


4.About Chromatic Aberration
Product photos are taken by professional photographers and adjusted to be consistent with the actual product.
However, due to lighting, display deviations and personal understanding of colors, etc...
There may be some color difference between the actual product and the picture. This is not a quality issue, please refer to the actual product.





ABOUT SERVICE

Support wholesale. If the quantity is large, you can contact customer service to choose a more favorable transportation method for you, 
and you can get more favorable prices within the allowable range.

Support Drop Shipping.
We could send the goods to your customers directly and won't leave information about usif you'd like to.

Please contact us firstly if you are not satisfied with the item when received, 
we will offer you a satisfactory solution before your leave any feedback or dispute, Thanks for your kind understanding!

Click Follow in the store. 
Store activities will not be lost. Become a follower of the store to get a lot of coupons and various promotions. 
Buy products and get the chance to get free gifts from the store!

Check the packaging
When you receive the package, please inspect it for damage.
Please confirm that the package is intact before signing for it. If the package is damaged, 
please refuse it and the logistics company will bear all losses.

ABOUT SHIPMENT

Your package will usually be sent within 24 hours, and We promise the parcel will be sent out within 5 working days. 
If a large number of orders are generated during platform activity, additional delays may result. If you have any questions, 
please contact customer service in a timely manner.
Accurate address. We only ship to confirmed order address, Pls check that your address must match your recipient address.
Check the logistics method at the time of purchase. When purchasing a product, please select the appropriate logistics method according to your needs.

ABOUT SERVICE HOURS
(At other times, we will also check the information from time to time and reply as soon as possible)

Beijing Time : 9:00-12:00 \ 14:00-18:00
Moscow Time : 4:00-7:00 \ 9:00-13:00
New York Time : 20:00-23:00 \ 1:00-5:00
London Time : 3:00-6:00 \ 8:00-12:00